Terms & Conditions
Scope of Service
Rynova provides B2B wholesale supply of mobile phone screen replacement parts to repair shops, distributors, and business buyers. We do not sell to end consumers and do not publish retail prices on this website. All transactions are subject to individual quotation and written confirmation.
Order Policy & MOQ
All orders are processed on a wholesale basis with minimum order quantities (MOQ) that vary by product model and quality grade. Prices are quoted individually based on order volume, display type (LCD / AMOLED / OLED), composition (panel vs full assembly), and shipping destination. A formal quotation is valid for the period stated in the quote document.
Pricing & Quotations
Prices displayed on this website are not offered. Submit your model list via our contact form or WhatsApp to receive a wholesale quote within 24 hours. Quoted prices exclude import duties, taxes, and customs clearance fees unless otherwise agreed in writing.
Shipping & Delivery
We ship from our warehouse in Dongguan, China to Vietnam, Malaysia, Indonesia, Thailand, Philippines, Singapore, and other Southeast Asian destinations. Standard air freight typically takes 5–10 business days; express options (3–5 days) are available for urgent orders. Delivery times may vary due to customs processing, public holidays, and carrier schedules. Risk of loss transfers to the buyer upon handover to the carrier unless otherwise agreed.
Product Compatibility
We verify screen compatibility before dispatch based on the model information you provide. Buyers are responsible for confirming the correct phone model number, display type, and composition before placing orders. Installation errors, physical damage after delivery, or use of incompatible parts are not covered under warranty.
Warranty
All screens carry a manufacturing defect warranty based on quality grade:
- Original: 12 months
- OEM: 6 months
- Aftermarket: 3 months
- Refurbished: as stated in the quotation
Warranty covers manufacturing defects only — not damage from improper installation, drops, liquid exposure, or customer misuse. Warranty claims require proof of purchase and defect documentation (photos or video).
Returns & Claims
Defective products may be returned or replaced within the warranty period subject to inspection. Products must be returned in inspectable condition with original packaging where possible. Report shipping damage within 48 hours of receipt. Non-defective returns (wrong order placed by buyer, change of mind) are generally not accepted for wholesale screen parts.
Payment Terms
Payment terms are agreed during the quotation process based on order value and business relationship. Standard payment is bank transfer (T/T). For first-time orders, full payment before shipment may be required. Established customers may qualify for partial deposit arrangements as agreed in writing.
Limitation of Liability
Rynova is not liable for indirect losses including lost profits, repair shop downtime, or damage to devices caused by improper installation. Our maximum liability for any order is limited to the value of the goods supplied under that order.